News

The latest News from MedPro Systems®

MedPro Systems and Beghou Consulting Announce DirectID Integration into the Mainsail, ARMADA Platforms

July 24, 2020

— Partnership to provide direct access to the MedProID, 25 million healthcare practitioner database within Beghou’s technology platforms —

EVANSTON, Ill. – July 21, 2020 – In a move to further improve data quality and commercial decisions in the life sciences industry, Beghou Consulting has partnered with MedPro Systems, a leading health care industry database. The partnership provides users of Beghou’s Mainsail and ARMADA technology solutions access to 25 million healthcare practitioner and organization records and enhances functionality of their master data management solutions, enabling life sciences companies to review, add and validate health care data directly within Beghou’s platforms.

“As the life sciences landscape becomes more complex, proper master data management becomes crucial to helping companies unlock the true value of their data. This collaboration enables our clients to query records in MedPro’s health care practitioner database, easily submit data for bulk processing and leverage custom workflows to improve data quality,” said Kevin Frymire, associate partner at Beghou Consulting. “Together with MedPro Systems, we can help life sciences companies optimize their data with pre-built integrations and highly configurable technology platform deployments. These efforts will allow them to make more informed commercial decisions, faster.”

Beghou Consulting has helped life sciences companies solve their most pressing data management and commercial challenges for more than 25 years. MedPro Systems’ comprehensive database of healthcare practitioners and organizations enables users of Beghou’s technology solutions to strengthen their data strategies:

  • Mainsail MedPro DirectID® integration allows users real-time access to MedPro Systems’ database. Using custom workflows, they can search for, add and update practitioners within the Mainsail platform to enrich and enhance the quality of their customer data.
  • ARMADA MedProID® integration provides customers a configured solution for enriching master data management, sample compliance and aggregate spend reporting.

“Beghou’s innovative technology platforms are specifically designed to address the evolving data challenges in the life sciences industry. Over the past decade, we’ve worked closely with Beghou to enhance the quality of the data within its technology platforms,” said Bryan Andrews, Director of Sales Operations at MedPro Systems. “This new offering enables life sciences companies to combine seamlessly our robust database and Beghou’s flexible solutions.”

To learn more about Beghou Consulting’s partnership with MedPro Systems, visit here.

About Beghou Consulting

Founded in 1993, Beghou Consulting specializes in helping life sciences companies – especially emerging pharma companies – establish and manage commercial operations to better market and sell therapies. Deploying advanced analytics and proprietary technology, Beghou consultants have provided strategic counsel to the top pharmaceutical companies in the world, supporting some since infancy. Headquartered in Evanston, Ill., the firm has six offices and employs more than 150 professionals around the world.

To learn more, visit beghouconsulting.com.

About MedPro Systems

MedPro Systems is trusted by over 550 Life Sciences customers, including 22 of the Top 25 Pharmaceutical Manufacturers, to solve data challenges in managing, validating, and enriching healthcare practitioner (HCP) and healthcare organization (HCO) attributes. MedPro’s solutions have helped customers seamlessly meet Aggregate Spend, DSCSA, Ohio TDDD, Prescription Drug Marketing Act (PDMA), and Stark Law requirements through the use of their industry-leading MedProID suite of solutions.

For more information, please visit www.medprosystems.com.


MedPro Systems Announces Partnership with Options Travel

June 22, 2020

MedPro Systems and Options Travel have partnered to meet bio­tech, pharmaceutical, and medical device companies requirements' for best in class healthcare practitioner (HCP) data capture to support coordinating meetings, booking business travel and Open Payments/ Sunshine Act transparency reporting.

"The Life Sciences industry turns to MedPro for accurate HCP data capture with our MedPro Concur Connect suite of solutions, so it's a natural fit to partner with Options Travel for booking travel and their growing base of medical device and pharmaceutical manufacturers." - Bryan Andrews, Director of Sales Operations at MedPro Systems

"We are excited to announce the strategic partnership between Options Travel and MedPro Systems. In a space that is defined by data driven outcomes, we are bringing unique value to our customers to make their travel and spend data more meaningful and actionable through our solutions." - Andy Kadlec I VP of Strategic Partnerships & Sales at Options Travel, with 5+ years of experience as a leader at SAP Concur and 7+ years at Stryker & Merck

About MedPro Systems

MedPro Systems is trusted by over 550 Life Sciences customers, includ­ing 22 of the Top 25 Pharmaceutical Manufacturers, to solve data chall­enges in managing, validating, and enriching healthcare practitioner (HCP) and healthcare organization (HCO) attributes.

MedPro's solutions have helped customers seamlessly meet Aggre­gate Spend, DSCSA, Ohio TDDD, Prescription Drug Marketing Act (PDMA), and Stark Law require­ments through the use of their industry-leading MedProID suite of solutions.

Contact MedPro Systems to learn more.

About Options Travel

Founded in 1992, Mount Prospect, IL-based Options Travel supports the Life Sciences Industry with their Groups & Meetings solution for Life Sciences. Biotech, pharma and med­ical device companies look to Options Travel for expertise to sup­port their group travel for events re­lated to: Investigator Meetings for Clinical Trials, Launch Meetings, Sales Kick-offs, Mid-Year Meetings and President's Club trips.

Options Travel provides full travel services to support and optimize your managed travel program with a dedicated Account Manager and a team of experienced Travel Counselors. With our solution, we are able to provide a connected ex­perience between MedPro Systems, Options Travel and SAP Concur.

Please contact Andy Kadlec at andy@optionstravel.com or visit www.optionstravel.com to learn more.


In-Office Sales Engagements: Polling the Front Lines of Healthcare

May 19, 2020

Under the many challenges of COVID-19, it has been immensely more difficult for the Life Sciences industry to engage with, educate, and provide samples to healthcare providers (HCPs) regarding their products. Sales Representatives have been grounded as the procedures for in-office visits have become unclear, limiting their ability to reach practitioners effectively.

In an effort to outline the current measures in place, MedPro’s Data Stewardship team is polling HCP offices in all 50 states to acquire firsthand information regarding the rules of engagement for sales representatives for in-office visits during the crisis.

Here are some of the responses we've collected from healthcare offices regarding onsite visits in the last few days:

  • “As of right now, only virtual visits are allowed by sales representatives.”

  • “Rep access is by virtual lunch only. Food must be delivered, and the HCP will call the rep; there is no date for reopening to reps yet.”

  • “Reps are allowed if they want to visit, they are required to wear a mask, and their temperature will be taken. The office is open.”

  • “Reps must call the office beforehand for specific instructions; for example, they should come through the back door of the office.”

  • “Reps are not allowed as of yet, not sure when this will change. Reps can have breakfast or lunch delivered, and the doctor will reach out to the reps if anything is needed.”

  • “Reps are allowed to visit the office on the “well-side” of the waiting room. The office has been divided into two segments, with patients separated that may have been impacted by the virus.”

MedPro can partner with your Sales Operations, Compliance, and Legal teams to acquire the most relevant answers regarding in-office engagements for top sales reps and priority HCPs, gaining a valuable competitive edge. Gain answers to specific questions such as, ‘Are there any specialty limitations for visits?,’ ‘What is the current face mask and protective gear policy?,’ ‘Is there a mandatory temperature reading for visits?,’ and more.

Contact us today to work with our data stewardship team to develop specific questions, call scripts, and target lists to ensure your sales representatives can engage with practitioners effectively and safely.

Contact Us to Get Started


Streamline your Open Payments Reporting

April 14, 2020

With 2019 reporting to CMS Open Payments (Sunshine Act) now complete, it’s a great time to reflect on how you can improve your current reporting processes for next year. The March 31, 2020 reports presented a number of unique reporting challenges, with CMS rolling out new validation requirements for zip codes, drug names, and National Drug Codes (NDCs).

Additionally, CMS tightened its state licensing data validation. If the state license number submitted had expired prior to the start of the Open Payments program on August 1, 2013, the associated record was rejected. Many internal transparency teams and other Aggregate Spend vendors faced difficulties adapting to these new requirements and filling the gaps in their data needed to comply.

How did MedPro support our Customers with these Challenges?

We updated Porzio AggregateSpendID®, our industry-leading end-to-end Aggregate Spend tracking and reporting solution, to identify invalid zip codes so that updates could be made prior to their submission to CMS. We additionally used CMS’ Drug Name and National Drug Code Reference Data as the source for reported drug names to assure alignment with the validation source.

Our Aggregate Spend solution is powered by MedProID®, the Life Sciences industry’s most comprehensive healthcare practitioner (HCP) and healthcare organization (HCO) record database, which includes 20+ years of historical license data. By leveraging this data, our team was able to quickly identify and adapt to new Federal requirements on state licensure expiration and validation across millions of practitioners.

If your internal team or your current transparency vendor faced difficulties this year with the challenges above, MedPro Systems is here to help.

Contact us today to discuss how we can help you with next year’s Open Payments reporting, as well as the state and local reporting deadline approaching on July 1, 2020.


Healthcare Data for Enhancing Direct to Practitioner (DTP) Initiatives

March 31, 2020

As part of the many challenges of COVID-19, sending pharmaceutical sales representatives direct to healthcare practitioners (HCPs) or healthcare organizations (HCOs) is no longer an option. The Life Sciences industry as a whole is switching its focus to remote engagements with HCPs and Direct to Practitioner (DTP) sampling during this time.

With this comes the added challenge of remotely verifying HCP license and address data to ensure compliance with the federal and state regulations, including the temporary measures being adopted by various state licensing boards in response to COVID-19. The need for a solution to automate this compliance process within the tools your organization is using today has never been greater, and MedPro Systems is standing by to help.

Our Healthcare License Validation Solutions Can Help You:

  • Access real-time address verification for your DTP initiatives prior to sample shipments, avoiding costly shipping delays and returns based on inaccurate address data.
  • Verify and enrich healthcare license data directly within the tools and solutions critical to your organization via standard APIs to streamline data processing.
  • Receive daily, weekly, or custom interval updates for license status changes, including revocations, sanctions, or renewals for sampling review.

Our team is also closely monitoring the state licensing board responses to COVID-19 and the temporary regulation changes they’re enacting. We are actively updating our processes to adapt to these changes, and we are here to answer any questions you may have.

Contact us today, and our team would be happy to discuss how our solutions can fit into your remote HCP and HCO engagement strategies. We can also provide our Case study, on how we are streamlining a Top 5 Pharma’s DTP fulfillment process through automated SLN verification for DSCSA compliance.

Contact Us Today  Get the Case Study


MedPro Systems Receives Distinguished Partner Award from SAP Concur

March 20, 2020

For the fifth year in a row, MedPro Systems has been honored with SAP Concur's Distinguished Partner Award for Life Sciences!

Our industry-leading MedPro Concur Connect suite of solutions are supporting over 400 Life Sciences companies with accurate HCP data for Aggregate Spend in Concur Expense and Invoice, with seamless integration to our Aggregate Spend reporting solution.

Thank you to our partners at SAP Concur for this award!

For more information on the award, please visit SAP Concur’s official Partner Day Growth and Innovation Awards post.

For more information on our industry leading connector, MedPro Concur Connect, please visit our solution overview page or feel free to contact us today for a demo.


MedPro Systems Notification for the Coronavirus - COVID-19

March 19, 2020

As concerns about the Coronavirus (COVID-19) continue to escalate, we want to assure you that MedPro Systems is committed to maintaining the high level of customer support that you are accustomed to in an uninterrupted fashion.

Along with our commitment to our customers, the safety and well-being of our employees and our community are top priorities for us. We are taking measures to prevent the spread of COVID-19 by virtualizing events and restricting travel. Further, all MedPro employees are fully equipped and continuing normal activities remotely. Customers can expect no change to normal response times. Our goal is to ensure our teams are safe, connected, and supported during these unusual circumstances.

If you have any questions, please contact your Customer Support Specialist or use the Contact Us page of our website.


Preparing for the Next Milestone in DSCSA

March 17, 2020

Passed in 2013, the Drug Supply Chain Security Act (DSCSA) was enacted as a measure to protect the prescription drug supply chain in the United States against counterfeit, stolen, contaminated, or otherwise harmful products. Under this legislation, Manufacturers, Wholesale Distributors, Dispensers, Repackagers, and Third-Party Logistics Providers are required to gradually implement the new requirements strengthening the FDA’s ability to track and audit their pharmaceutical supply chain over a 10-year timeline.

The next milestone in DSCSA’s timeline is quickly approaching. On November 27, 2020, the FDA will require all Wholesale Distributors to verify the product identifier upon receipt of returned products before further distribution. This will be followed by the interoperability requirement going into effect in 2023, and the states themselves are also reviewing potential changes to license requirements in the wake of the DSCSA uniform national policy licensing standards for Wholesale Distributors and Third-Party Logistics Providers.

Now is the time to ensure you are meeting the current DSCSA requirements and to plan for the additional obligations ahead. All Life Sciences organizations mentioned are required to confirm that their trading partners are Authorized Trading Partners with an FDA Registration or appropriate state license number.

How can MedPro Systems help?

MedPro’s suite of healthcare license validation solutions is powered by our robust Healthcare Organization (HCO) database, MedProID. The MedProID database will allow you to verify that all of your trading partners are authorized pursuant to the DSCSA.

MedPro Case Study Available:

A Top 10 Pharmaceutical Manufacturer currently utilizes MedPro to verify healthcare license data for over 200,000 product shipments annually for DSCSA compliance.

Request the Case Study

Our team has been closely following the FDA’s implementation of the DSCSA requirements and their impact on state licenses and registrations. We can provide HCO license information for Manufacturers, Wholesale Distributors, and Dispensers. We also have state license information for those states that distinctly license Repackagers, Third-Party Logistics Providers, and Reverse Distributors. MedPro can provide you with the license type, status, number, and expiration date, as well as the address when provided by the authoritative state source.

Contact us today, and our team would be happy to discuss how MedPro can assist your organization with DSCSA compliance.

Contact Us to Learn More


Chelsea Ott joins MedPro Systems as Regulatory & Compliance – Senior Associate

March 11, 2020

MedPro Systems is pleased to announce that Chelsea Ott has joined the company as Regulatory & Compliance – Senior Associate to support our growing Life Sciences customer base.

Chelsea has extensive experience with healthcare fraud and abuse regulations and assisting Life Sciences and Healthcare organizations with meeting their compliance obligations. Prior to MedPro Systems, Chelsea served as Assistant General Counsel at a New Jersey health system and Healthcare & Life Sciences Associate at a New York City law firm.

Chelsea earned her U.S. Healthcare Compliance Certification and law degree from Seton Hall Law School and her undergraduate degree from the University of Pennsylvania. Chelsea is a member of the New Jersey and New York bar, the New Jersey State Bar Association, the Healthcare Businesswoman’s Association, and the American Health Lawyers Association.

“Chelsea joining our team is another milestone for our organization, to meet our customers’ requests for regulatory and compliance guidance in support of our industry-leading suite of solutions,” says Bryan Andrews, Director of Sales Operations at MedPro Systems. “By now having an in-house attorney to focus on Aggregate Spend & Transparency, Data Privacy, DSCSA and PDMA regulations, this shows MedPro’s commitment to the industries we service.”

“MedPro’s best of breed approach is revered throughout the industry. I am excited to work with our customers to build upon MedPro’s stellar reputation and holistic solution offerings,” added Chelsea. “By further expanding into the regulatory and compliance space, MedPro can offer increased compliance guidance and benchmarking to better assist our customers with their day-to-day needs and questions.”

About MedPro Systems:

MedPro Systems® is trusted by over 550 Life Sciences customers, including 22 of the Top 25 Pharmaceutical Manufacturers, to solve difficult data challenges in managing, validating, and enriching healthcare practitioner (HCP) and healthcare organization (HCO) attributes.

MedPro’s solutions have helped customers seamlessly meet Aggregate Spend, DSCSA, Ohio TDDD, Prescription Drug Marketing Act (PDMA), and Stark Law requirements through the use of their industry-leading MedProID® suite of solutions.

For more information, please visit: www.medprosystems.com


Data Stewardship for Streamlined HCP Engagement

March 10, 2020

Data stewardship serves a vital role for Life Sciences organizations in operationalizing CRM/MDM healthcare practitioner (HCP) data, to streamline and sync internal processes for compliance, sales and marketing teams.

Data stewardship from MedPro Systems helps bridge the requests of all teams, ensuring seamless capture, validation, and dispute management of HCP records in your database for targeted sales representative engagements.

MedPro’s data stewards are full-time employees based in NJ with expertise in managing HCP license and demographic data to comply with federal and state regulations. If you are currently experiencing challenges with your internal or outsourced data stewardship processes, we can help.

Allow our team to help you:

  • Verify and adjudicate HCP primary address and license statuses to ensure field reps engage active targets in their territories.
  • Capture in-depth demographic and specialty data, including therapeutic focus, essential for targeted sales and marketing engagements.
  • Duplicate record detection and remediation to provide accurate reporting, aggregation, and logging of field rep meetings with HCPs in your CRM.

Contact us today, to discuss how MedPro’s data stewardship team can help you get the most out of your CRM/MDM healthcare license data.

Contact Us to Learn More


The Approaching CMS Open Payments Expansion in 2021/2022

February 25, 2020

Signed into law on October 24, 2018, the ‘Fighting the Opioid Epidemic with Sunshine Act' expands the scope of reporting requirements under the Open Payments (Sunshine Act) program to include Advanced Practice Registered Nurses (APRN) and Physician Assistants (PA) in the definition of a Covered Recipient.

Starting on January 1, 2022, Life Sciences organizations will be required to report Aggregate Spend data with APRNs and PAs to the Centers for Medicare and Medicaid Services (CMS) for their Open Payments reporting. This means transparency data capture for the 2021 calendar year must include this data for submission to CMS in 2022.

Including APRNs and PAs as Covered Recipients introduces roughly 450K additional healthcare practitioners (HCPs) with potentially reportable transactions, significantly increasing the scale of Open Payments data capture.

Furthermore, there are over 400 variations of state license credentials for APRNs, and not all APRNs and PAs have NPI numbers, adding complexity to existing license validation processes your organization may have.

How can MedPro Systems help?

MedPro’s suite of healthcare license validation solutions are powered by our 25 million HCP database, including all APRN and PA license data required for capture, and backed by our premier customer service.

Our team has been closely following CMS’ implementation of these new requirements and have developed best practices for Life Sciences organizations to review and update their internal data processes to meet them.

Contact us today, and our team would be happy to share in greater detail the impact of this upcoming expansion to Open Payments, the steps your organization should be taking now to prepare for reporting in 2022, and how MedPro Systems can help.

Contact Us to Learn More