MedPro Systems | Privacy Shield Requirements

Privacy Shield Policy

Updated as of June 12, 2017

MedPro Systems LLC (“MedPro”) complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. MedPro has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy shield policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view MedPro’s certification page, please visit

MedPro is subject to the investigatory and enforcement powers of the US Federal Trade Commission.

MedPro may from time to time receive the names of healthcare practitioners in the European Union and Switzerland and their professional mailing addresses, phone numbers and licensing information. MedPro receives this information from licensing boards and other governmental, quasi-governmental and private industry sources, and maintains such information in its database of healthcare professionals which it makes available to its customers primarily in the pharmaceutical, medical device and related industries. MedPro also receives such data from its customers who provide the data to MedPro for validation against MedPro’s database and/or in connection with fulfilling certain reporting requirements.

MedPro will not use the Personal Data of European Union or Swiss individuals for any purposes other than those described in the preceding paragraph without first providing appropriate choice, as required by the Privacy Shield Principles.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, MedPro commits to resolve complaints about your privacy and MedPro’s collection or use of your personal information. European Union and Swiss individuals with inquiries or complaints regarding this privacy shield policy should first contact MedPro at:

MedPro Systems LLC
100 Stierli Court
Mt. Arlington, NJ 07856
Attention: Bryan Andrews – Director, Sales Operations

MedPro has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint.

In accordance with the Privacy Shield Framework, as a last resort and under limited conditions, European Union and Swiss individuals with unresolved complaints may invoke binding arbitration before the Privacy Shield Panel.

MedPro acknowledges the right of individuals to access their personal data. European Union and Swiss individuals may send MedPro requests to access, correct or delete any personal data held by MedPro, or to restrict MedPro’s use and disclosure of such personal data, by sending a written request to MedPro at the address listed above. MedPro will respond to any such requests in accordance with the requirements of the Privacy Shield Framework.

Please be aware that MedPro may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Please also note that, to the extent provided in the Privacy Shield Framework, MedPro may remain liable in cases of onward transfers by MedPro of personal information to third parties.

This privacy shield policy may be amended from time to time consistent with the requirements of the Privacy Shield Framework. MedPro will post any revised policy online on this website.

If there is any conflict between the terms of this privacy shield policy and the terms of MedPro’s privacy policy, the terms of this privacy shield policy shall govern.

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