Specialty Validation + Challenge Processing

Rep initiated challenge processes

Sales Representative Challenge Processing Overview

MedPro Systems® offers a real-time & efficient solution to Sales Representative data challenge processing to accurately resolve data conflicts regarding HCP specialties or territories. MedPro can assist Life Sciences organizations to develop and implement processes for field representatives to issue support tickets to resolve disputes between Master Data Management (MDM) data and data values acquired by representatives in the field that conflict. MedPro can develop processes to ensure timely and accurate resolution of data conflicts for address, specialty, affiliations and much more.

Utilizes the BulkID matching processes and technologies to review incoming customer data and associate updated MedPro data.

Customers can develop custom codes, call scripts and processes for MedPro resources to engage with HCP contacts and verify their status.

The entire process is transparent to the customer and can be repeated on an ongoing basis with defined SLAs and response times.

Data is returned to the customer in defined, consistent layouts that can be customized to meet downstream system requirements.

Please contact us for more information about Sales Representative Challenge Processing

Why MedProID®

With over 30 years of experience and solutions trusted by more than 650 customers today, MedPro Systems is a proven partner to the Life Sciences industry. We help organizations meet their business, compliance, & marketing needs by managing healthcare practitioner (HCP) and healthcare organization (HCO) licenses.

Our services support our customers to meet requirements in Aggregate Spend, DSCSA, Ohio TDDD, PDMA, and Stark Law through our industry-leading MedProID platform and MedPro Compliance Advisory Services.

Superior License Data

Quality Software Tools

Premier Customer Service

Trusted Compliance Advice

Exceptional Value

Access to the Most Up-To-Date HCP & HCO Licensing Data Is Just a Few Clicks Away

Request a Demo